:root{--ink:#17212a;--muted:#63707b;--line:rgba(44,58,69,.14);--paper:#f4f6f5;--white:#fff;--yellow:#f5a900;--yellow-light:#ffc33b;--yellow-dark:#8a5700;--graphite:#272d32;--graphite-deep:#1d2328;--green:#16764b;--red:#b42318;--shadow:0 22px 65px rgba(22,32,40,.11);--soft-shadow:0 10px 30px rgba(22,32,40,.07)}
*{box-sizing:border-box}html{color-scheme:light;scroll-behavior:smooth}body{margin:0;min-height:100vh;overflow-x:hidden;color:var(--ink);background:radial-gradient(circle at 15% 7%,rgba(245,169,0,.09),transparent 25rem),radial-gradient(circle at 88% 28%,rgba(39,45,50,.07),transparent 31rem),linear-gradient(145deg,#fff 0%,#f6f7f6 48%,#eef1ef 100%);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;line-height:1.55}
body::before{content:"";position:fixed;inset:0;z-index:-2;pointer-events:none;opacity:.3;background-image:linear-gradient(rgba(35,47,57,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(35,47,57,.035) 1px,transparent 1px);background-size:52px 52px;mask-image:linear-gradient(to bottom,transparent,#000 16%,#000 82%,transparent)}
.ambient-network{position:fixed;inset:0;width:100%;height:100%;z-index:-1;pointer-events:none;opacity:.78}a{color:inherit}button,input,textarea,select{font:inherit}.topbar{height:5px;background:linear-gradient(90deg,#e99500,var(--yellow-light),#e99500)}
.nav{position:relative;z-index:5;display:flex;align-items:center;justify-content:space-between;min-height:108px;padding:15px clamp(24px,5vw,76px);overflow:hidden;color:#fff;background:linear-gradient(110deg,rgba(28,34,39,.98),rgba(48,55,60,.98));border-bottom:1px solid rgba(255,255,255,.08);box-shadow:0 12px 36px rgba(18,25,30,.16)}
.nav::after{content:"";position:absolute;width:420px;height:420px;right:18%;top:-345px;border:1px solid rgba(245,169,0,.2);border-radius:50%;box-shadow:0 0 0 42px rgba(245,169,0,.025),0 0 0 84px rgba(245,169,0,.018);pointer-events:none}
.brand{position:relative;z-index:1;display:inline-flex;align-items:center;text-decoration:none;transition:transform .25s ease,filter .25s ease}.brand:hover{transform:translateY(-2px);filter:drop-shadow(0 7px 15px rgba(245,169,0,.18))}.brand img{width:clamp(210px,17vw,290px);height:76px;object-fit:contain;object-position:left center}
.nav-actions{position:relative;z-index:2;display:flex;align-items:center;gap:10px}.navlinks{display:flex;align-items:center;gap:10px}.navlinks a{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:10px 17px;border:1px solid rgba(245,169,0,.45);border-radius:10px;color:#ffe6ae;background:rgba(245,169,0,.06);text-decoration:none;font-size:14px;font-weight:750;letter-spacing:.01em;transition:transform .2s ease,background .2s ease,border-color .2s ease,color .2s ease,box-shadow .2s ease}.navlinks a:hover,.navlinks a:focus-visible{transform:translateY(-2px);color:#20170b;background:var(--yellow-light);border-color:var(--yellow-light);box-shadow:0 9px 22px rgba(245,169,0,.2)}.navlinks a:first-child{color:#20170b;background:var(--yellow);border-color:var(--yellow)}.navlinks a:first-child:hover{background:var(--yellow-light)}.language-menu{position:relative}.language-menu summary{display:flex;align-items:center;justify-content:center;gap:7px;min-width:74px;min-height:44px;padding:9px 12px;color:#fff4d9;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.19);border-radius:10px;cursor:pointer;font-size:13px;font-weight:800;list-style:none;transition:background .2s ease,border-color .2s ease}.language-menu summary::-webkit-details-marker{display:none}.language-menu summary:hover,.language-menu summary:focus-visible,.language-menu[open] summary{background:rgba(245,169,0,.16);border-color:rgba(245,169,0,.58);outline:none}.language-list{position:absolute;z-index:20;top:calc(100% + 9px);right:0;min-width:190px;padding:7px;background:rgba(31,37,42,.98);border:1px solid rgba(255,255,255,.14);border-radius:12px;box-shadow:0 18px 42px rgba(0,0,0,.28);backdrop-filter:blur(12px)}.language-list a{display:flex;align-items:center;gap:10px;padding:9px 11px;color:#edf0f2;border-radius:8px;text-decoration:none;font-size:14px}.language-list a:hover,.language-list a:focus-visible{background:rgba(245,169,0,.14);outline:none}.language-list a.active{color:#21170a;background:var(--yellow);font-weight:800}
.main{position:relative;z-index:1;width:min(1180px,calc(100% - 36px));margin:0 auto;padding:66px 0 96px;animation:page-arrive .65s cubic-bezier(.2,.7,.2,1) both}.content{max-width:900px;margin:0 auto}.narrow{max-width:560px;margin:0 auto}.eyebrow{display:inline-flex;align-items:center;gap:9px;color:var(--yellow-dark);font-size:12px;font-weight:850;letter-spacing:.16em;text-transform:uppercase}.eyebrow::before{content:"";width:22px;height:2px;background:var(--yellow);border-radius:2px}h1{max-width:920px;margin:10px 0 18px;font-size:clamp(38px,5vw,60px);line-height:1.03;letter-spacing:-.04em}h2{letter-spacing:-.025em}.subtle{color:var(--muted)}
.card{position:relative;overflow:hidden;margin-top:26px;padding:clamp(24px,3vw,34px);border:1px solid rgba(49,62,72,.14);border-radius:20px;background:rgba(255,255,255,.91);box-shadow:var(--shadow);backdrop-filter:blur(14px)}.card::before{content:"";position:absolute;inset:0 auto 0 0;width:3px;opacity:.62;background:linear-gradient(to bottom,transparent,var(--yellow),transparent)}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:19px}.field{display:flex;flex-direction:column;gap:7px}.field.full{grid-column:1/-1}.field label{font-size:14px;font-weight:760}.field input,.field textarea,.field select{width:100%;padding:12px 13px;color:var(--ink);background:rgba(255,255,255,.92);border:1px solid #bdc6cc;border-radius:9px;box-shadow:inset 0 1px 2px rgba(24,34,42,.03);transition:border-color .2s ease,box-shadow .2s ease}.field input:hover,.field textarea:hover,.field select:hover{border-color:#929ea6}.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--yellow-dark);box-shadow:0 0 0 4px rgba(245,169,0,.16),inset 0 1px 2px rgba(24,34,42,.03)}.field textarea{min-height:145px;resize:vertical}.check{display:flex;align-items:center;gap:10px}.check input{width:auto;accent-color:var(--yellow-dark)}
.form-guidance{grid-column:1/-1;display:flex;align-items:flex-start;gap:12px;padding:14px 16px;color:#4f3a0b;background:linear-gradient(135deg,rgba(255,248,225,.96),rgba(255,255,255,.92));border:1px solid rgba(138,87,0,.22);border-radius:12px}.form-guidance-mark{display:inline-flex;flex:0 0 auto;align-items:center;justify-content:center;width:25px;height:25px;margin-top:1px;color:#21170a;background:var(--yellow);border-radius:50%;font-size:14px;font-weight:900}.form-guidance p{margin:0;line-height:1.5}
.btn{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:11px 18px;border:0;border-radius:10px;cursor:pointer;font-weight:780;text-decoration:none;transition:transform .2s ease,box-shadow .2s ease,background .2s ease}.btn:hover{transform:translateY(-2px)}.primary{color:#20170b;background:linear-gradient(135deg,var(--yellow-light),var(--yellow));box-shadow:0 9px 20px rgba(245,169,0,.17)}.primary:hover{box-shadow:0 12px 26px rgba(245,169,0,.26)}.secondary{color:var(--ink);background:rgba(255,255,255,.84);border:1px solid var(--line)}.secondary:hover{background:#fff;box-shadow:var(--soft-shadow)}
.status{margin:18px 0;padding:12px 14px;border-radius:9px}.status.error{color:var(--red);background:#fff1f0;border:1px solid #f2b8b5}.status.success{color:var(--green);background:#edf8f2;border:1px solid #9ed5ba}.credential-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:24px 0}.credential-grid div{padding:18px;background:#f7f8f7;border:1px solid var(--line);border-radius:12px}.credential-grid small{display:block;color:var(--muted);font-weight:700;letter-spacing:.07em;text-transform:uppercase}.credential-grid strong{display:block;margin-top:7px;overflow-wrap:anywhere;font-size:clamp(18px,2.6vw,25px);letter-spacing:.04em}.actions{display:flex;align-items:center;flex-wrap:wrap;gap:12px;margin:12px 0 28px}
.ticket-grid{display:grid;grid-template-columns:270px 1fr;gap:26px}.sidebar{height:max-content;padding:24px;color:#fff;background:linear-gradient(155deg,var(--graphite),var(--graphite-deep));border:1px solid rgba(255,255,255,.08);border-radius:16px;box-shadow:var(--soft-shadow)}.sidebar h3{color:var(--yellow-light)}.sidebar small{color:#c7ccd0}.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:24px 0}.kpi{padding:19px;background:rgba(255,255,255,.9);border:1px solid var(--line);border-radius:14px;box-shadow:var(--soft-shadow);backdrop-filter:blur(10px)}.kpi strong{display:block;font-size:31px}.kpi span{color:var(--muted);font-size:13px}.table-wrap{overflow:auto;background:rgba(255,255,255,.93);border:1px solid var(--line);border-radius:15px;box-shadow:var(--soft-shadow);backdrop-filter:blur(10px)}table{width:100%;min-width:850px;border-collapse:collapse}th,td{padding:13px 15px;border-bottom:1px solid var(--line);text-align:left;font-size:14px}th{color:#4f5961;background:#f0f2f2;font-size:12px;letter-spacing:.05em;text-transform:uppercase}tbody tr{transition:background .18s ease}tbody tr:hover{background:rgba(245,169,0,.055)}.pill{display:inline-flex;padding:4px 9px;background:#edf0f1;border-radius:999px;font-size:12px;font-weight:750}.pill.public{color:#12623f;background:#e8f6ef}.pill.internal{color:#805000;background:#fff3df}.timeline{padding-left:24px;border-left:2px solid var(--line)}.timeline-item{position:relative;margin:0 0 24px}.timeline-item::before{content:"";position:absolute;top:7px;left:-30px;width:10px;height:10px;background:var(--yellow);border-radius:50%;box-shadow:0 0 0 5px rgba(245,169,0,.11)}.timeline-item small{color:var(--muted)}
.footer{position:relative;z-index:1;padding:30px clamp(24px,6vw,88px);color:#6d777f;background:rgba(255,255,255,.82);border-top:1px solid var(--line);font-size:13px;backdrop-filter:blur(12px)}
@keyframes page-arrive{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}
.captcha-box{display:flex;align-items:center;gap:16px;padding:16px;background:rgba(247,243,232,.65);border:1px solid rgba(138,87,0,.18);border-radius:13px}.captcha-box img{display:block;width:240px;max-width:48%;height:74px;border:1px solid rgba(44,58,69,.14);border-radius:10px}.captcha-answer{flex:1}.captcha-answer input{text-transform:uppercase;letter-spacing:.16em;font-size:18px;font-weight:750}.trap-field{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.privacy-consent{position:relative;display:grid;grid-template-columns:28px 1fr;align-items:center;gap:14px;padding:17px 18px;color:var(--ink);background:rgba(247,243,232,.65);border:1px solid rgba(138,87,0,.18);border-radius:13px;cursor:pointer;transition:border-color .2s ease,background .2s ease,box-shadow .2s ease}.privacy-consent:hover{background:rgba(255,248,228,.88);border-color:rgba(138,87,0,.35)}.privacy-consent:focus-within{border-color:var(--yellow-dark);box-shadow:0 0 0 4px rgba(245,169,0,.14)}.privacy-consent input{width:22px;height:22px;margin:0;accent-color:var(--yellow-dark);cursor:pointer}.privacy-consent span{line-height:1.48}.privacy-consent b{font-size:14px}.privacy-consent a{color:#775000;font-weight:750;text-underline-offset:3px}
.teamviewer-panel{position:relative;grid-template-columns:46px 1fr;gap:15px;padding:20px;background:linear-gradient(135deg,rgba(255,248,225,.96),rgba(255,255,255,.94));border:1px solid rgba(138,87,0,.25);border-radius:14px;box-shadow:0 12px 30px rgba(63,48,17,.07)}.teamviewer-panel[hidden]{display:none!important}.teamviewer-panel:not([hidden]){display:grid;animation:panel-reveal .3s ease both}.confirmation-teamviewer{display:grid;margin:0 0 24px}.teamviewer-panel h3{margin:0 0 5px;font-size:19px}.teamviewer-panel p{margin:6px 0}.teamviewer-panel ul{margin:10px 0 13px;padding-left:21px}.teamviewer-panel li{margin:7px 0}.teamviewer-mark{display:flex;align-items:center;justify-content:center;width:42px;height:42px;color:#1d2328;background:var(--yellow);border-radius:12px;font-size:23px;font-weight:900}.teamviewer-link-actions{display:flex;align-items:center;flex-wrap:wrap;gap:9px;margin:12px 0}.teamviewer-download,.teamviewer-copy{display:inline-flex;align-items:center;min-height:40px;padding:8px 12px;border-radius:8px;font:inherit;font-weight:800}.teamviewer-download{color:#20170b;background:var(--yellow);text-decoration:none}.teamviewer-download:hover{background:var(--yellow-light)}.teamviewer-copy{color:#273038;background:#fff;border:1px solid #adb6bc;cursor:pointer}.teamviewer-copy:hover{border-color:#58656e;background:#f6f8f8}.teamviewer-copy:focus-visible{outline:3px solid rgba(245,169,0,.35);outline-offset:2px}.copy-feedback{min-height:1.2em;color:var(--green);font-size:13px;font-weight:800}.teamviewer-warning{padding:11px 13px;color:#653e00;background:rgba(245,169,0,.12);border-left:3px solid var(--yellow);border-radius:7px}@keyframes panel-reveal{from{opacity:0;transform:translateY(-5px)}to{opacity:1;transform:translateY(0)}}
html[dir=rtl] body{text-align:right}html[dir=rtl] .brand img{object-position:right center}html[dir=rtl] .language-list{right:auto;left:0}html[dir=rtl] .card::before{inset:0 0 0 auto}html[dir=rtl] .timeline{padding-left:0;padding-right:24px;border-left:0;border-right:2px solid var(--line)}html[dir=rtl] .timeline-item::before{left:auto;right:-30px}html[dir=rtl] .teamviewer-panel ul{padding-left:0;padding-right:21px}html[dir=rtl] .teamviewer-warning{border-left:0;border-right:3px solid var(--yellow)}html[dir=rtl] th,html[dir=rtl] td{text-align:right}
@media(max-width:800px){.nav{min-height:auto;padding:14px 18px;gap:14px}.brand img{width:170px;height:56px}.nav-actions{gap:6px}.navlinks{gap:6px}.navlinks a{min-height:38px;padding:8px 10px;font-size:12px}.language-menu summary{min-width:62px;min-height:38px;padding:7px 9px}.main{padding-top:44px}.ticket-grid,.form-grid{grid-template-columns:1fr}.credential-grid{grid-template-columns:1fr}.kpis{grid-template-columns:1fr 1fr}}
@media(max-width:560px){.nav{align-items:flex-start;flex-direction:column}.brand img{width:196px;height:58px}.nav-actions{width:100%;align-items:stretch}.navlinks{width:100%;display:grid;grid-template-columns:repeat(3,1fr)}.navlinks a{padding:8px 6px;text-align:center}.language-menu{flex:0 0 auto}.language-menu summary{height:100%}.language-list{right:0;left:auto}.main{width:min(100% - 24px,1180px)}.card{padding:22px 18px;border-radius:16px}.kpis{grid-template-columns:1fr}.captcha-box{align-items:stretch;flex-direction:column}.captcha-box img{max-width:100%}.teamviewer-panel{grid-template-columns:1fr}.teamviewer-link-actions{align-items:stretch;flex-direction:column}.teamviewer-download,.teamviewer-copy{justify-content:center;width:100%;text-align:center}html[dir=rtl] .language-list{right:auto;left:0}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}.ambient-network{display:none}}
.nav{overflow:visible}.language-code{display:inline-flex;align-items:center;justify-content:center;min-width:30px;padding:2px 5px;border:1px solid rgba(255,255,255,.22);border-radius:6px;font-size:10px;font-weight:850;letter-spacing:.06em}.language-list a.active .language-code{border-color:rgba(33,23,10,.28)}
.kpis{grid-template-columns:repeat(3,1fr)}
@media(max-width:800px){.kpis{grid-template-columns:repeat(2,1fr)}}
@media(max-width:560px){.kpis{grid-template-columns:1fr}}